assist.zoho.comRemote Access Software | Free Remote Support Software - Zoho Assist

Enterprise-grade Remote Support and Unattended Remote Access Software Simple | Secure | Feature-rich | Cross Platform Sign Up For Free Get started in 30 seconds. Recognized as the Customer’s Choice in 2023 Recognized as Leader for Enterprise, Fall 2023. Named as a Most Recommended product of 2023 Trusted by teams at What is Zoho Assist? Zoho Assist empowers businesses across the globe with secure cloud-based remote support and remote access software to deliver top-notch customer support experiences. Establish secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers easily. Elevate your customer support experience with the industry’s best remote support solution. Outsourced IT & MSP support Provide attended remote support and remotely access computers anywhere in the world with ease, using our remote control software. With remote access software, you can manage remote computers efficiently and improve customer satisfaction. Customer support Provide attended remote desktop support to any Windows, Mac, Linux, iOS, Android, or Chromebook device. Establish remote PC access to troubleshoot faster and ensure customer satisfaction. IT help desks Empower your IT help desk with remote desktop support software to resolve customers’ issues. Speed up resolution time and deliver outstanding service. Pricing & Plans 850 k+ Installations 11 M+ Remote Sessions M+ Global Customers Zoho Assist for enterprises Our industry-leading remote access solution is easily customizable, scalable, and reliable enough to support large and growing enterprises. Consult, customize, and onboard your users with extensive solutions, enterprise features, and integrations that fulfill all your remote access requirements. Learn more Why use Zoho Assist? Enterprise-grade security: TLS 1.2 and AES 256-bit encryption Faster implementation and deployment Quick adoption and easy to use No prior downloads needed for on-demand remote sessions No installation needed for technicians to start remote sessions Technicians can log into their accounts from any device to conduct remote sessions Privacy-focused remote management software Cross-platform support Feature-rich remote assistance software for every scenario On-demand remote support Troubleshoot a remote computer through ad-hoc or on-demand remote sessions, with no prior installation using our best-in-class remote support application. Invitees can also join a session through email invites. Learn more Unattended remote access Set up unattended remote access for computers, both inside and outside LAN. Mass deployment options are also available in our remote assistance app. Assist supports both Windows and Mac . Learn more Online Meeting Enhance your remote support experience with our secure online meeting and webinar software. Easily host, record, and share online meetings, broadcast video webinars, and interact with your audience using our seamless, reliable web conferencing solution. Learn more Augmented Reality Remote Assistance Provide real time, augmented reality-based remote assistance by accessing your customer’s smartphone camera. Troubleshoot plant machinery, servers, and more—right from your desk at any moment. Learn more Reboot and reconnect Reboot any remote desktop with a single click and reconnect to the session without losing control. Learn more Rebranding and custom domains Customize your Zoho Assist portal with your company logo, favicon, and email templates to match your company’s branding guidelines. Customize your portal URL with custom domain mapping to carry your branding forward with our remote assistance software. Learn more Device compatibility Windows MacOS Android iOS Linux Raspberry Pi Chrome OS Security at the heart of everything Zoho is committed to the security and privacy of our customers’ data. This commitment is backed by a combination of comprehensive, enterprise-grade security features, as well as rigorous, recurring audits of our applications, infrastructure, and internal policies. This ensures your data is secure and your services are uninterrupted. Learn more The best remote access software for Enterprise Zoho Assist has a secure and easy-to-use interface, and is a remote support tool that has been a game changer for our organization. We highly recommend Zoho Assist to anyone looking for a secure and efficient remote support solution. Balamurugan E, AGM-IT, Star Health and Allied Insurance Co. Ltd. Security is paramount when dealing with remote connections in the maritime industry, and Zoho Assist’s stringent security measures give us peace of mind. We trust that our remote sessions are always secure, no matter where our ships are in the world. Prema Salian, Head of Cybersecurity, Infra & Emerging Technology, The Great Eastern Shipping Co. Ltd. Zoho Assist was a product we thought would be great for using during the pandemic. Since the pandemic, nothing has reverted to the way it was before. We now use remote assist tools daily to do system admin work. Joe A. Rasche, Systems Admin II-Department of Computing and Cyber Security, Texas A&M University. More customers Best ratings across software review sites ★★★★★ 4.6 / 5 ★★★★★ 9 / 10 ★★★★★ 4.6 / 5 Support that can be truly remote Provide support on the go using the Zoho Assist mobile app. With this powerful, easy-to-use remote access app, your customers’ screens will fit right in your hand so you can deliver effective remote assistance from any location. Technician App Customer App Click here Start your 15-day free trial today Sign up for free What is remote access? Remote accessing is the ability to connect to a computer remotely and gain control to resolve issues or install updates as needed. Technicians have the option to initiate a session immediately or schedule it for later. This allows for connecting with either a person on the other end or accessing unattended devices. How does remote support work? Remote support works by establishing a secure internet connection between the support provider and the end user’s device, enabling real-time screen sharing and control for troubleshooting and issue resolution. Zoho Assist is free remote support software that facilitates communication and collaboration between the support provider and the user. What are the types of remote access? The types of remote access include: Virtual Private Network (VPN) Remote Desktop Protocol (RDP) Remote Access Software/Tools Web-based Remote Access Secure Shell (SSH) Why do I need a remote desktop software? Remote desktop software is a tool that helps you access and control remote systems. Without the need for the physical presence of a technician, issues can be resolved and driver updates can be installed quickly. Zoho Assist is easy-to-use remote access and support software that is customized to your needs. What is remote desktop software? Remote access software allows customer support technicians, technical support professionals, IT admins, and others to access remote devices from wherever they are. With the best remote desktop software, technicians will be able to initiate on-demand, web-based remote support sessions to remotely access, troubleshoot, and configure devices for unattended access, and then access them at any time. What are the key features of remote access software? With our remote access software , you can connect to remote computers at any time, from anywhere, and provide complete technical assistance to your customers. The free remote support tool has an array of crucial features, such as Screen Sharing Multi-monitor navigation Text, Audio, and Video chat Session Scheduling File Transfer Diagnostic Tools Self-Service Portal Who can benefit from the remote support tool? Large-scale enterprises with complex internal operations, IT firms wanting to connect their teams, MSPs aiming to provide instant assistance, and even a one person IT team can use remote support software to meet their requirements. Zoho Assist is...